Alternative Dispute Resolution

Conflict management

In case of dispute, the “consumer” may appeal to a Consumer Dispute Resolution Entity:

 

Centro de Informação de Consumo e Arbitragem do Porto

Rua Damião de Góis, 31 – Loja 6 – 4050-225 Porto 
Tel.: (+351) 225 508 349 / (+351) 225 029 791 / Fax: (+351) 225 026 109 
E-mail: cicap@cicap.pt / web: www.cicap.pt