Conflict management
In case of dispute, the “consumer” may appeal to a Consumer Dispute Resolution Entity:
Centro de Informação de Consumo e Arbitragem do Porto
Rua Damião de Góis, 31 – Loja 6 – 4050-225 Porto
Tel.: (+351) 225 508 349 / (+351) 225 029 791 / Fax: (+351) 225 026 109
E-mail: cicap@cicap.pt / web: www.cicap.pt